MEMBERS ONLY. Thank you again for trusting us to help with your new Medicare Advantage Plan with Cigna Medicare (formerly -HealthSpring). To get the most out of your Plan for 2021, we have put together some information for you to keep on hand with resources, phone numbers, links, FAQ's etc. to keep you informed and updated. Please keep in mind, I am always available to help with any questions, problems and concerns you have. I would recommend registering at
https://my.cigna.com/web/public/consumer/registration so that you have resources available to you at your fingertips during this pandemic.
Just to recap, Cigna Medicare has 4 core plans here in Central Florida which have all achieved a full 5 Star rating with CMS (Centers for Medicare & Medicaid Services) and provides Medicare Beneficiaries with Additional Benefits : Dental, Vision, Hearing, Over the Counter, Transportation, Gym Membership, and more. Transportation: Access to Care Direct Line: (866) 575-3737.
FIND YOUR AGENTS CONTACT INFORMATION ON OUR BROKER PAGE FOR ASSISTANCE:
TELEHEALTH LINE:
MDLive.com/CignaMedicare information | (866) 918-7836
Specialty: Urgent Care Center
Plans: Preferred, Preferred Part B Savings, Primary, TotalCare
​
Visit this link and register after your policy is active. If you just enrolled, your policy is going to be active on the 1st of next month.
​
https://www.cigna.com/individuals-families/member-resources/telehealth-connection-program
​
https://www.cigna.com/coronavirus/medicare-and-medicaid
​
Cigna HealthSpring Member Services 1‑800‑668‑3813 Calls to this number are free. Customer Service is available October 1 – March 31, 8:00 a.m. – 8:00 p.m. local time, 7 days a week. From April 1 – September 30, Monday – Friday 8:00 a.m. – 8:00 p.m. local time. Messaging service used weekends, after hours, and on federal holidays. Customer Service also has free language interpreter services available for non‑English speakers.
Please be sure to schedule your initial appointment with your Primary Care Provider and get established as a patient, and be sure to also set up your "Annual Wellness Visit" and take advantage of all the wellness incentives and gift cards you are eligible for https://www.cigna.com/medicare/resources/incentives this page will take you to a link where you can register for the programs and get more information.
Dental. DEDICATED CIGNA CUSTOMER SERVICE NUMBER FOR DENTAL: 1-866-213-7295. The Dental Benefit has changed from a 3rd party or partner/referral type benefit to an "Allowance". Customer can utilize any licensed dentist (except those on exclusion and preclusion
list).
​
​
​
DENTAL FREQUENTLY ASKED QUESTIONS
​
Vision. For more information on your supplemental routine eye exams and supplemental eyewear benefit, as well as a list of participating providers, please contact Cigna’s vision vendor at 1‑888‑886‑1995. You can also visit here, register your account and find providers. https://eyemed.com/en-us
​
Over the Counter Benefit. See your summary of benefits to confirm your spending allowance as they are different from plan to plan.
​
​
​
Do you have a chronic health condition? Could you use extra help managing a health issue? The Cigna Case Management program may be just what you need. There is no cost to enroll.
If you feel you could benefit from Case Management, call the number for your area listed below:
-
Alabama, Northern & Central Florida, Georgia (Atlanta), Southern Mississippi, North Carolina, South Carolina: 1(866) 382-0518
Fitness and Wellness Programs. Offers a fitness center membership or home fitness program in addition to enhanced technology options and senior lifestyle coaching.
To take advantage of gym memberships is your area visit www.silverandfit.com and type in your zip code to find a list of local gyms and programs available.
​
We will be adding new resources as they come in to keep you updated with the latest information.
​
Nicholas Sullivan (Nick)
Agency Principal
(321) 213-2634
Visit Broker Page to:
​